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Hospitality & Service

Service-side qualifications used by RC Learning across the hospitality, healthcare, and retail sectors — including the customer service program at the heart of our healthcare engagement in Saudi Arabia. Covers hospitality fundamentals, customer service, professional cleaning standards, and pool plant safety.

Level 2 Hospitality

Foundational hospitality qualification for hotel, restaurant, and service teams.
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Level 2 Customer Service

Customer service qualification — applicable across hospitality, healthcare, retail, and call centres.
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Level 2 Cleaning Principles

Professional cleaning standards for hospitality and facilities teams.
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Level 2 Swimming Pool Safety

Pool plant safety qualification for resort and hotel operations.
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